Support for your business
In today's technology driven world businesses have become more and more dependant upon their computers, networks and servers for everything from email communication, to managing their accounts.
For many businesses any kind of computer related downtime has a significant impact on their core business. This can result in staff being un-able to work. Possibly costing the business hundreds even thousands of pounds, through loss of trade.
How can we help?
Whether you're looking to outsource your entire IT support, or maybe provide your existing IT staff with second line support, Ontech can help.
Our staff have over a decade in providing enterprise level support services to small and mid-sized customers.
We offer a range of IT support options to help provide your business with the the support and continuity you need to keep your IT infrastructure going.
Consultancy
Knowing how and when to invest in IT can be one of the biggest challenges facing many businesses. Our experienced technical consultants can help you to both get the most out your existing IT infrastructure, and suggest ways in which it can be improved - more...
Help Desk
Our helpdesk is the first point of call when an issue arises. Our trained and experienced engineers are on hand to deal with all your day-to-day problems. Helping your end users to resolve problems quickly - more...
Remote Support
Advances in technology allow us to provide the majority of support remotely. Our engineers manage both your network, and help your employees with incidents remotely. Dispensing with the need for an engineer to travel to site. Reducing the cost of our support, as well as cutting the overall time it takes to respond and resolve incidents - more...
Onsite Support
IT problems may occur because of a faulty piece of hardware that needs to be repaired or replaced, or sometimes it may not always be possible or practical to fix the problem remotely. For this reason we also provide on-site support services. - We also provide both weekly and monthly site visits for scheduled maintenance - more...