Overview- E-Mail and Messaging
- Off Site Backup
- Internet Security
- Network Security
- Site Security
- Network Monitoring
Network Management- Project Management
Network Management
Our focus is on keeping your network infrastructure in peak condition.
Our engineers work in the background, performing daily checks, installing and managing patches, updating anti-virus as well as other routing tasks - ensuring the systems which you rely-on to run your business remain functional.
Proactive Management
We take a proactive approach to network management, doing as much as we can to prevent any possibly problems, before they occur. This links in with our network monitoring solutions.
Reactive Management
Sometimes things do go wrong, things that neither you nor us have planned for. We aim to reduce these with our Proactive approach but the reality is that Reactive issues will always occur. However when they do, rest assured that our engineers are probably aware of them before you are, and already working to resolve the problem.
Daily Management Tasks
There are number of tasks which need to be carried out when they arise, such as the addition of users to your Domain, additional email addresses to be added to existing users, as well as new work environments such as folder structures, and file system permissions which we can also manage.
This ties in with our helpdesk service, where your users have a central point of contact for day to day tasks - helping your business and staff remain efficient and productive.
Examples of our Network Management
- Managing Workstation and Server updates.
- Removing temporary files.
- Checking server metrics, including system and resource usage, making sure they remain consistent, and take action when they peak.
- Checking Server Event Logs, and resolving errors and warnings.
- Updates and general monitoring of Anti-Virus and Anti-Spam.
- Checking security settings on servers and border/perimeter points.
- Day to Day email management.
- Remote management of backups, including both Tape/Disk based and via our Ontech Remote Backup service.
- User management for both remote VPN access and Microsoft Active Directory environments, including additions, removal and daily account management.
These are just some examples of the network management solutions we can offer.
In principle we are happy to discuss almost any type of IT service and network management solution that we can offer that may be of benefit to your business. If this is the case, then please do not hesitate to call and speak to one of our sales team on 0871 221 2671.